Privacy Policy

Last updated: December 28, 2024

This Privacy Policy describes how Mynethol Qib ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our website at dealaccessgrid.info and any related services we provide (collectively, the "Services"). By using our Services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you interact with our Services, including:

Contact details such as your name, email address, phone number, and postal address
Account registration information including usernames and passwords
Communications you send to us, including enquiries, feedback, and support requests
Payment and billing information when you purchase services
Any other information you choose to submit through forms or other input methods on our platform

1.2 Information Collected Automatically

When you use our Services, certain information is collected automatically through standard web technologies, including:

Device information such as browser type, operating system, and device identifiers
Log data including IP addresses, pages visited, time and date of access, and referring URLs
Usage data describing how you interact with features and content on our platform
Cookies and similar tracking technologies as described further below

1.3 Information from Third Parties

We may receive information about you from third-party sources such as analytics providers, payment processors, and partners who help us deliver our Services. We combine this information with data we already hold about you only where permitted.

2. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our Services. Cookies are small data files stored on your device. We use them to:

Maintain your session and remember your preferences
Understand how visitors use our website
Measure the effectiveness of our communications
Provide a more personalised experience

You may configure your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain parts of our Services.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our Services
To process transactions and send related information, including confirmations and invoices
To respond to your enquiries, comments, and requests
To send administrative information, including updates to our terms and policies
To send promotional communications where you have opted in or where we have a legitimate interest in doing so
To monitor and analyse usage patterns to improve our Services
To detect, prevent, and address technical issues, fraud, or other harmful activity
To comply with applicable legal obligations

4. Legal Bases for Processing

We process your personal information on the following bases:

Contract performance: Processing necessary to deliver the Services you have requested
Legitimate interests: Processing that serves our reasonable business interests, provided those interests are not overridden by your rights
Legal obligation: Processing required to comply with applicable law
Consent: Processing based on your explicit agreement, which you may withdraw at any time

5. Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We engage trusted third-party companies and individuals to perform functions on our behalf, such as hosting, data analysis, payment processing, customer support, and email delivery. These parties have access to your information only as necessary to perform their functions and are obligated to maintain its confidentiality.

5.2 Business Transfers

If we are involved in a merger, acquisition, reorganisation, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a materially different privacy policy.

5.3 Legal Requirements

We may disclose your information if we believe in good faith that disclosure is necessary to comply with a legal obligation, protect the safety of any person, prevent fraud, or protect our rights and property.

5.4 With Your Consent

We may share your information with other parties when you have given us explicit permission to do so.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymise it.

The criteria we use to determine retention periods include:

The duration of our ongoing relationship with you
Whether there is a legal obligation to retain data for a specified period
Whether retention is advisable in light of our legal position, such as in relation to applicable statutes of limitations

7. Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit, access controls, and regular security assessments.

No method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

8. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

Access: The right to request a copy of the personal information we hold about you
Correction: The right to request that we correct inaccurate or incomplete information
Deletion: The right to request that we delete your personal information in certain circumstances
Restriction: The right to request that we restrict processing of your information
Portability: The right to receive your information in a structured, machine-readable format
Objection: The right to object to processing based on legitimate interests or for direct marketing purposes
Withdrawal of consent: Where processing is based on consent, the right to withdraw that consent at any time

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe. We may need to verify your identity before processing your request.

9. Third-Party Links

Our Services may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.

10. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without appropriate consent, please contact us and we will take steps to remove that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the date at the top of this policy and, where appropriate, notify you by email or through a notice on our website. We encourage you to review this policy periodically.

Your continued use of our Services after any changes become effective constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company: Mynethol Qib
Address: Cnr Havannah & Piper Sts Bathurst NSW 2795, Australia
Phone: +61 402 117 342
Email: info@dealaccessgrid.info
Website: dealaccessgrid.info